Testimonials

What people are saying about us.

  • Capitol Hill

    After living in my home for 26 years, selling it was bittersweet, but working with the Faison team made it more sweet than bitter! They are understanding, supportive, and quite simply experts at what they do. They are efficient and effective; they listen and then implement. It was an incredibly smooth process and the results exceeded my expectations!

    Paula B.

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    Capitol Hill

    Linda was an absolute delight to work with. From the moment I met her, she felt like a friend, and I looked forward to meeting up with her and checking out houses. Even though the process was fast-paced and occasionally overwhelming, Linda never appeared stressed. Her perpetual good cheer extends to everyone from her clients to home inspectors to other agents. She never pressured us in any way, but she was always honest. She figured out our taste and knew instantly that we would love the house that we ended up buying. Even after we closed, she kept in touch to welcome us to the neighborhood and to share contacts for painters, electricians, etc. I can’t imagine that there’s anyone better to work with.

    Stephanie A.

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    Capitol Hill

    Faison is the way to go if you’re looking to buy or sell in Washington DC. They recently assisted us on the sale of our townhouse and made the whole process simpler for us. They are expert and detail oriented and get results fast! They offer true integrity which is so important in these dealings. I highly recommend them.

    Victoria O.

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    Capitol Hill

    My partner and I were first-time home buyers in Capitol Hill during one of the hottest markets in years. We knew we’d need to work with a hyper-local realtor who had the scoop on everything going on in the neighborhood, block by block. Linda got us into houses for tours and inspections before they were on the market, and we were able to move fast on our dream house with no fuss and no heartbreak. She was instantaneously responsive throughout the process, guiding us through choosing a lender and all the paperwork from start to finish. I would recommend Linda Frame, Tom Faison, and Real Estate in DC to anyone looking to find their new home in the area!

    Leslie S.

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    Capitol Hill

    Buying and selling in Washington, DC, especially during a pandemic that has intensified an already competitive market, can be a long, stressful slog. We did both with Tom Faison and Linda Frame, who sold our Petworth condo (even when that market was cooling off) and then helped us find the perfect home on the Hill (when homes were going 10% over asking, we got one under the list price). Whatever the challenges, through all the ups and downs, we felt like they were true partners — seeing opportunities around corners, in the thick of it with us at every turn. Their experience, deep knowledge of the market, good humor and responsiveness served us incredibly well. But it’s the intangibles that elevate Tom and Linda well above most of their competitors. They got to know us, how we lived and what mattered to us. We appreciated how much they listened to us, the time they spent getting to know us and working on our behalf; and we benefited from their sage and sometimes frank advice. Their good nature, strong instincts and diligence ended up being the difference-maker: we were able to win on a competitive home because Linda — by connecting with and communicating the seller’s realtor, offering feedback and understanding what both sides needed — elevated our offer above the rest. We’re so happy with our new home, we won’t need realtors again for a while, but we can’t wait to work with Tom and Linda and their team again in the future.

    Eli S.

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    Capitol Hill

    I knew as soon as I met Linda (and I interviewed 4 different realtors) that I wanted to work with her. She is warm, genuine, and on top of everything. Linda took the time to understand me and my needs (and wants) as she and the Faison team guided me through a VERY successful home sale. Preparing a house for sale in this market can be a very daunting task, but the team made it easy by navigating the repairs, sprucing up, and staging. It was clear that the experience of the team led by Tom directly resulted in the success of my sale. When it came time to buy, Linda was on top of every listing and knew what I would/would not like even before we stepped across the thresdhold. In the end, we snagged a gem that I am so delighted to call home. Bigger than I thought I could afford on a perfect block. Linda remains a friend who is invited for cocktails on my new front porch anytime.

    Heather B.

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    Capitol Hill

    We are so glad we worked with Tom and Linda in our home-buying process. Throughout, they were helpful, responsive, and a delight to work with. And they’ve continued to be a great resource after we closed, helping us find contractors and solve problems setting up the house. We highly recommend them!

    Michael F.

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    Navy Yard

    After purchasing our very first home in 2013 using Tom Faison, we knew without a doubt we’d be calling him back the second we were ready to sell and buy again! Sure enough in the fall of 2020, we had Tom over to discuss the possibility of moving, and he listened intently to our ideas, didn’t pressure us whatsoever to take action before we were comfortable, and gave us excellent knowledgeable advice and insight on the market; all the while, his demeanor was highly professional, yet casual and calm. And man, he’s funny, too!! Once we decided we were ready, Tom personally dropped off a bunch of boxes to get us started, and we worked closely with his listing design manager, Kendall to prep our house for selling. She was top notch with organization, recommending and sending direct links to items I needed, contacting and setting up the painters, cleaners, window washer, electrician, trash removal etc. We decided to hire our own stager, but when I wasn’t thrilled with a few layouts in the rooms, Kendall immediately called them and took care of everything without any issue. She was dedicated, confident, in tune with the latest trends, and quick to respond to every email. Once we listed our home, we had 4 offers within 4 days and sold (above asking) for a price we were very happy with. Tom led us through weighing the offers and his many years of experience was very obvious. The whole closing process was smooth, surprisingly easy and we will be using Tom and his team to buy our new house! Tom and his team are humble, intelligent, and conscientious, and these traits made us feel at ease and respected, like we were in the lead, through the whole process.

    Emily M.

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    Shaw

    Tom, Lee Anna, Kendall, Betsy, Linda, Justin were a dream team to work with in buying our home and selling our condo. They made the entire whirlwind process, which could have been super stressful, a breeze. They went above and beyond answering questions at all hours of the day/week and were always super responsive. We appreciated the strategic expertise and experience they brought to help us navigate and take advantage of a highly competitive market to secure our dream home (and sell our first home above asking price). At the same time, never felt pressured into anything and they were supportive of whatever we were most comfortable with. Was so impressed with the unexpected details like styling services, dropping off durable moving boxes, and arranging a pickup truck to use at our disposal. Shout out to Lee Anna who went out of our way to make us feel special remembering all of the little moments for celebration. And Tom for his poetic and thoughtful description for our listing. Hospitality that not only added value but made us feel like family. Can’t recommend Real Estate in DC enough to anyone looking to buy or sell a home in DC. Tom and team truly are the best!

    Sadie C.

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    Capitol Hill

    I just sold a home with Justin on Capitol Hill–a home I bought with him ten years ago. Justin was a delight to work with in both those transactions. His judgment in the selling process in particular turned out to be spot on, both in his recommendations of what improvements to make prior to putting the property on the market and his recommendations of how to manage the sales process. Not to mention that he managed all the necessary work on the house with almost no effort required by me whatsoever. I’d absolutely work with him again.

    Jamie D.

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    Capitol Hill

    Working with Tom made for such an enjoyable and easy experience. I initially met Tom when I was buying my home in 2012 and was immediately impressed by his knowledge of the area and knack for being able to decipher what I was really looking for. In buying a home. With his help I was able to buy the home that checked all the boxes I was looking for. Fast forward to 2019 when I was looking to sell, and there was no question who I was going to use. His team made the process so incredibly easy. They brought in the right people and had the house ready to sell within weeks of me saying the word go. Tom and his team will definitely get you top dollar for your home. If you are going to buy in Capitol Hill or anywhere nearby you’d be foolish not to use Tom and his team.

    Greg D.

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    I can not believe how efficient and top notch Tom and his team are. I gave them what seemed at the time (6 weeks) a very high bar to meet. Sell my place for low 8’s and close by sept 30. So here we are, closed on the 30th with a fantastic price! Wow, wow, wow! Thanks to Tom and his wonderful team.

    Kate P.

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    First let me state that I was a real estate professional in DC for over 7 years and thought of no one else other than Tom Faison to sell my DC home. I didn’t know Tom personally, but I knew of his name and reputation from the many listings he had in my H Street/Capitol Hill neighborhood. I also remembered Tom from the unique, poetically-written home descriptions that he usually writes in his listings: something that truly helps his listings stand out. At the time I was getting ready to sell my home, I no longer lived in DC. So having a real estate professional with a great reputation was important to me because I needed someone that I could trust since I would not be there to oversee things. Tom and his team were the perfect choice to handle the sale of my home. I reached out to Tom around October 2019. He and his team took a tour of my home, gave me some recommended cosmetic fixes to help my home better stand out against any foreseeable competition, and introduced me to a reasonably-priced contractor that could handle the repairs. Tom and his team managed the repairs while I was out of state and even helped sell some of my furniture that I still had in my home: an added bonus! They connected me to a fabulous staging company and made sure the staging was done in a timely manner. After a month or so of repairs, we hit the market with a carefully thought out listing price that we determined based on the house comps that Tom found. In less than a week on the market, we had multiple offers on my house and ended up selecting an offer that had no contingencies. The house closed in under 30 days with no issues. Overall, I am extremely happy with the service Tom and his team provided. I would fully recommend Tom to any of my friends/family in the DC metro area and to anyone reading this review.

    Tremayne N.

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    Tom Faison and his team are the exemplar of how a real estate company should operate. Cumulatively, we have purchased 6 properties. We bought our last home from Tom in 2014. We were so impressed with him that he was an automatic “go to” when it came to who would represent us in the sale of our house in 2020. We recommend Tom and his team with the utmost confidence.

    Drew H.

  • Capitol Hill

    Without knowing much about DC real estate, I dreaded selling my sister’s Capitol Hill home from another state. But Tom and his team made this process easier than I could have ever imagined. When Tom said “throw us the keys and we’ll help you take care of it,” I was skeptical — “full service” brokers are a rare breed. However, as soon as I signed the contract (or 8, as he jokes), it was clear the team would care for the place as if it were their own. Throughout the entire process, Tom gave me the right mix of space, support and expert advice to ensure the process was flawless. Kendall, the listing prep manager, was amazing. Everything down to their quirky, targeted marketing was effective in making the sales process quick and successful. It’s clear this team truly knows the market; and the team felt like they were partners with me from start to finish. I genuinely cannot recommend this team enough.

    Anne M.

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    Once we decided we were going to buy in D.C., we started our search via Zillow and attending quite a few open houses. After several weekends of honing in on what we thought we wanted and meeting several folks hoping to do the same, we found Linda. One cold, wintery day – we walked into an open house and met the real estate agent showing the home. As we walked throughout the house, we realized that it wasn’t the home that was standing out to us – it was the warm, friendly atmosphere that Linda created. One week later, we were sitting having coffee with Linda and she spent the next two hours learning about who we were, why we were moving, and what we wanted. It was beyond what we would have expected of any real estate agent and clearly Linda cared about making sure we found the perfect home for us. Over the course of the next few weeks, we went and saw several homes with Linda and each day was wonderful. She has quite a knack at being both informative as well as making the experience enjoyable! At one point, we were considering putting an offer on a new construction and Tom Faison came out to the home and walked through with all of us as well. It was outstanding to see them working as a team and truly making sure we were considering all the pros and cons of what the home offered. As luck would have it, we decided to swing by a nearby home that we had previously visited on the way back to our apartment, and all the pros/cons discussions between Linda and Tom helped us realized that the one down the road was the home we really desired. Linda agreed and quickly got to work getting a contractor she trusted to show us what it would take to make the changes we would want. We loved the ideas and knew we wanted to move forward. Our decision landed on Christmas Eve and Linda didn’t bat an eye at spending several hours to work up an offer that made us competitive. Our offer got accepted and we closed in late January with the lender recommended by Linda and Tom given he not only presented the best rate, but also made sure to walk line-by-line through any figures and questions we had. We’ve been in the house for a few weeks now and couldn’t be happier! Linda and Tom are one-of-a-kind professionals who we would recommend to anyone. Their level of expertise, their obvious care about their clients, and the connections they have in nearly every aspect of the real estate home buying process was crucial in making what was a large undertaking one we felt ready to concur.

    Samantha G.

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    Capitol Hill

    The Tom Faison team is excellent! I was house shopping remotely and had contacted a number of agents, and really gelled with Tom and Linda Frame. Linda was amazing. She spent a lot of time to get to know me and what I was looking for, which helped tailor my search. She took me on several virtual tours, and when I was finally able to visit she had her full focus on me. She helped me think through what I really wanted in a home, in terms of size, neighborhood, amenities, etc, and was able to show me a slew of options, including some that weren’t on the market yet, so I would have a good idea of what the tradeoffs were between places in my price range. I used the visit to narrow down what I wanted, and given the incredibly competitive home buying market in DC I expected that I would have to actually buy a house remotely. However, Linda recommended that I go ahead and make an offer on the house that most exemplified what I was looking for, and Tom gave detailed advice on exactly HOW to make the offer. To my shock (and great pleasure) that offer was accepted!! I really couldn’t have done it without them, and am now very happy in my new home in Capitol Hill!!

    Bronwyn L.

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    Linda Frame was our agent on a recent purchase, and she did an excellent job of understanding our needs, respecting our time by showing us only viable contenders, and guiding us smoothly through the process. We couldn’t be happier with our house and appreciate the many things Linda and Tom did to make it easier for us.

    Jonathan R.

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    I cannot say enough good things about Linda Frame and the entire Tom Faison team! Their expertise in the Capitol Hill real estate market is unrivaled, and Linda is an incredible real estate agent! My husband and I (first time homebuyers) met Linda and Tom at an open house months before we were seriously thinking about buying a home in Capitol Hill. We chatted for a bit and they had very helpful information even at that early stage. Over the next few months Linda would occasionally send us personalized messages with names of lenders and other useful tips, and we were very impressed by her professionalism and attention to detail. When we made the decision to officially start looking for a home, we knew we had to call Linda first. Linda took the time to meet with us and get to know us and exactly what we were looking for. We signed a contract with her that day. Not only is Linda extremely knowledgeable, she is fun to work with! We always looked forward to our home viewings with Linda. When we found the perfect home, she broke down what an offer entailed and worked with our lender to make the process as smooth as possible. With her guidance and advice, we put in an offer on a competitive home and got it! Between the offer and the closing, Linda was always available to answer questions and she and Tom (and the whole Tom Faison team) were there for whatever we needed (getting into the home before closing to take measurements, providing us recommendations of people who could do work on the house, etc.). On moving day, she even brought us sandwiches and cookies, including sandwiches for our movers! We recommend Linda to everyone and are so happy and thankful we had her to advocate for us during this process!

     

    Andrea M.